Privacy Policy
Effective Date: December 24, 2024
LeadLake (“we,” “our,” or “us”) respects your privacy and is committed to safeguarding the personal data we collect and process. This Privacy Policy (“Policy”) describes how we collect, use, share, and protect your personal information when you use our website, applications, and related services (collectively, our “Services”). By using our Services, you agree to the practices described in this Policy.
1. Information We Collect
We collect information to provide, maintain, and improve our Services, as well as to meet legal and regulatory requirements. The types of information we may collect include, but are not limited to:
Personal Information
Identity Data: Your name, username, and other identifiers you provide.
Contact Data: Email address, phone number, billing address, and other contact details.
Payment Information: Billing details and payment card information (securely processed by our payment processors; we do not store full payment card details on our servers).
Account Information
Credentials: Username, password, and any other information you provide when creating an account.
Profile Details: Information you choose to add to your profile, such as preferences, interests, or demographic details.
Usage Data
Technical Data: IP address, browser type, device identifiers, operating system, referral URLs.
Activity Logs: Pages visited, time spent on each page, links clicked, and search queries.
Location Data (if enabled): Approximate or precise geolocation information collected from your device settings or IP address.
Communication Data
Correspondence: Information you share in emails, chat conversations, support requests, feedback forms, or other direct communications with us.
Cookies and Tracking Technologies
Cookies, pixels, beacons, and similar technologies that collect data about your browsing activities and usage patterns (see the “Cookies and Tracking Technologies” section below).
Note: Depending on your specific interactions with us, you may choose to share or we may collect different types of personal information than those listed above.
2. How We Use Your Information
We process your personal data for various purposes, based on our legitimate interests, contractual obligations, or legal requirements. Specifically, we may use your information to:
Provide and Maintain Services
Create, manage, and secure your account.
Offer core functionalities of our website and applications.
Process Payments
Facilitate billing and payment transactions.
Detect and prevent fraudulent transactions.
Improve User Experience
Analyze usage patterns and user interactions to enhance, optimize, and personalize our Services.
Test and develop new features or services.
Communicate with You
Send you updates, security alerts, and administrative messages regarding your account or transactions.
Provide customer support and respond to your inquiries.
Deliver promotional materials, offers, and other marketing communications (subject to your consent where required by law).
Ensure Compliance and Enforce Terms
Comply with applicable laws, regulations, and legal processes.
Protect our rights, privacy, safety, or property, and that of our users or third parties.
3. Legal Bases for Processing
Where required by law, we rely on the following legal bases to process your personal data:
Consent: Where you have given consent (e.g., for certain marketing communications).
Contract: Where processing is necessary for the performance of a contract with you (e.g., to provide you with our Services).
Legal Obligation: Where we must comply with a legal requirement (e.g., tax or regulatory obligations).
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party (e.g., to secure our Services, conduct analytics, or maintain business operations) unless overridden by your interests or fundamental rights and freedoms.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information under the following circumstances:
Service Providers
With third-party vendors who assist us in delivering our Services, such as payment processors, hosting providers, analytics services, email service providers, and customer support tools. These service providers are contractually obligated to handle personal data only on our behalf and under our instructions.
Business Transfers
If we undergo a merger, acquisition, consolidation, restructuring, sale of assets, or in the unlikely event of bankruptcy, your information may be transferred as part of the transaction.
Legal Requirements and Security
To comply with laws, regulations, legal processes, or governmental requests.
To protect our rights, property, and safety or that of our users or the public.
To enforce our agreements and policies.
With Your Consent
We may share your data with third parties for other purposes when you have provided explicit consent.
5. International Data Transfers
We operate globally, so your personal data may be stored and processed in countries other than where you reside. These countries may have data protection laws different from your country. When we transfer personal data internationally, we take steps to ensure that an adequate level of protection is in place, including relying on standard contractual clauses or other lawful mechanisms.
6. Data Retention
We retain your data only for as long as is necessary to fulfill the purposes described in this Policy or to comply with legal, regulatory, or contractual requirements. The retention period may vary depending on the type of data and the context in which it was collected. Once the retention period expires or if you request deletion, we will securely delete or anonymize your personal data, unless otherwise required by law.
If you wish to request the deletion of your personal data or require more information about our retention periods, please contact us at info@leadlake.co.
7. Data Security
We implement industry-standard security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:
Encryption of data in transit
Secure data storage with restricted access.
Regular security assessments and software updates.
Access controls and authentication procedures.
Despite our efforts, no electronic data transmission or storage system can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the absolute security of any information you transmit to us.
8. Your Rights
Depending on applicable laws and your location, you may have some or all of the following rights regarding your personal data:
Right of Access
Request confirmation as to whether we process your personal data and obtain a copy of the data we hold about you.
Right to Rectification
Request that we correct or update any inaccurate or incomplete personal data.
Right to Erasure (“Right to Be Forgotten”)
Request that we delete or remove your personal data, subject to certain exceptions.
Right to Restrict Processing
Request that we limit the processing of your personal data under specific circumstances.
Right to Object
Object to processing of your personal data if it is based on legitimate interests or for direct marketing purposes.
Right to Data Portability
Receive a copy of your personal data in a structured, commonly used, and machine-readable format, and request its transfer to another data controller where technically feasible.
Right to Withdraw Consent
Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.
Right to Opt Out of Marketing
Opt out of receiving direct marketing communications from us by using the “unsubscribe” link in our emails or contacting us directly.
To exercise your rights or make an inquiry, please email info@leadlake.co. We may request additional information to verify your identity and will respond within the timeframe required by the relevant law.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal data about you, including for analytics, remarketing, and to personalize content. Cookies are small text files that a website stores on your device to remember your preferences and usage patterns.
Types of Cookies We Use
Essential Cookies: Necessary for the basic functionality of our Services.
Analytics Cookies: Help us understand how visitors use our Services, so we can improve performance and user experience.
Preference Cookies: Remember your settings and preferences to personalize your experience.
Advertising Cookies: May be used to deliver relevant ads based on your interests.
Managing Cookies
You can control or disable cookies through your browser settings. However, disabling cookies may limit certain functionalities of our Services.
For more information about cookies and how to manage them, visitwww.allaboutcookies.org.
10. Third-Party Links and Services
Our Services may contain links to websites, applications, or services operated by third parties. We do not control or endorse these external sites and are not responsible for their content, privacy practices, or any data they may collect. We encourage you to review the privacy policies of any third-party websites or services you visit.
11. Children’s Privacy
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us at info@leadlake.co, and we will promptly take steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we do, we will post the updated version on this page and update the “Effective Date” at the top. We encourage you to review this Policy periodically to stay informed of how we protect your data.
13. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data protection practices, please contact us at:
Email: info@leadlake.co
Address: Julius Pergerstraat 33, 1087 KN Amsterdam, Netherlands
We will make every effort to address your inquiries in a timely manner. If you are not satisfied with our response or believe we are processing your personal data in violation of applicable laws, you may have the right to lodge a complaint with your local data protection authority.
Thank you for choosing LeadLake. We value your privacy and appreciate your trust in us to handle your personal information responsibly.
Privacy Policy
Privacy Policy
Effective Date: December 24, 2024
LeadLake (“we,” “our,” or “us”) respects your privacy and is committed to safeguarding the personal data we collect and process. This Privacy Policy (“Policy”) describes how we collect, use, share, and protect your personal information when you use our website, applications, and related services (collectively, our “Services”). By using our Services, you agree to the practices described in this Policy.
1. Information We Collect
We collect information to provide, maintain, and improve our Services, as well as to meet legal and regulatory requirements. The types of information we may collect include, but are not limited to:
Personal Information
Identity Data: Your name, username, and other identifiers you provide.
Contact Data: Email address, phone number, billing address, and other contact details.
Payment Information: Billing details and payment card information (securely processed by our payment processors; we do not store full payment card details on our servers).
Account Information
Credentials: Username, password, and any other information you provide when creating an account.
Profile Details: Information you choose to add to your profile, such as preferences, interests, or demographic details.
Usage Data
Technical Data: IP address, browser type, device identifiers, operating system, referral URLs.
Activity Logs: Pages visited, time spent on each page, links clicked, and search queries.
Location Data (if enabled): Approximate or precise geolocation information collected from your device settings or IP address.
Communication Data
Correspondence: Information you share in emails, chat conversations, support requests, feedback forms, or other direct communications with us.
Cookies and Tracking Technologies
Cookies, pixels, beacons, and similar technologies that collect data about your browsing activities and usage patterns (see the “Cookies and Tracking Technologies” section below).
Note: Depending on your specific interactions with us, you may choose to share or we may collect different types of personal information than those listed above.
2. How We Use Your Information
We process your personal data for various purposes, based on our legitimate interests, contractual obligations, or legal requirements. Specifically, we may use your information to:
Provide and Maintain Services
Create, manage, and secure your account.
Offer core functionalities of our website and applications.
Process Payments
Facilitate billing and payment transactions.
Detect and prevent fraudulent transactions.
Improve User Experience
Analyze usage patterns and user interactions to enhance, optimize, and personalize our Services.
Test and develop new features or services.
Communicate with You
Send you updates, security alerts, and administrative messages regarding your account or transactions.
Provide customer support and respond to your inquiries.
Deliver promotional materials, offers, and other marketing communications (subject to your consent where required by law).
Ensure Compliance and Enforce Terms
Comply with applicable laws, regulations, and legal processes.
Protect our rights, privacy, safety, or property, and that of our users or third parties.
3. Legal Bases for Processing
Where required by law, we rely on the following legal bases to process your personal data:
Consent: Where you have given consent (e.g., for certain marketing communications).
Contract: Where processing is necessary for the performance of a contract with you (e.g., to provide you with our Services).
Legal Obligation: Where we must comply with a legal requirement (e.g., tax or regulatory obligations).
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party (e.g., to secure our Services, conduct analytics, or maintain business operations) unless overridden by your interests or fundamental rights and freedoms.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information under the following circumstances:
Service Providers
With third-party vendors who assist us in delivering our Services, such as payment processors, hosting providers, analytics services, email service providers, and customer support tools. These service providers are contractually obligated to handle personal data only on our behalf and under our instructions.
Business Transfers
If we undergo a merger, acquisition, consolidation, restructuring, sale of assets, or in the unlikely event of bankruptcy, your information may be transferred as part of the transaction.
Legal Requirements and Security
To comply with laws, regulations, legal processes, or governmental requests.
To protect our rights, property, and safety or that of our users or the public.
To enforce our agreements and policies.
With Your Consent
We may share your data with third parties for other purposes when you have provided explicit consent.
5. International Data Transfers
We operate globally, so your personal data may be stored and processed in countries other than where you reside. These countries may have data protection laws different from your country. When we transfer personal data internationally, we take steps to ensure that an adequate level of protection is in place, including relying on standard contractual clauses or other lawful mechanisms.
6. Data Retention
We retain your data only for as long as is necessary to fulfill the purposes described in this Policy or to comply with legal, regulatory, or contractual requirements. The retention period may vary depending on the type of data and the context in which it was collected. Once the retention period expires or if you request deletion, we will securely delete or anonymize your personal data, unless otherwise required by law.
If you wish to request the deletion of your personal data or require more information about our retention periods, please contact us at info@leadlake.co.
7. Data Security
We implement industry-standard security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:
Encryption of data in transit
Secure data storage with restricted access.
Regular security assessments and software updates.
Access controls and authentication procedures.
Despite our efforts, no electronic data transmission or storage system can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the absolute security of any information you transmit to us.
8. Your Rights
Depending on applicable laws and your location, you may have some or all of the following rights regarding your personal data:
Right of Access
Request confirmation as to whether we process your personal data and obtain a copy of the data we hold about you.
Right to Rectification
Request that we correct or update any inaccurate or incomplete personal data.
Right to Erasure (“Right to Be Forgotten”)
Request that we delete or remove your personal data, subject to certain exceptions.
Right to Restrict Processing
Request that we limit the processing of your personal data under specific circumstances.
Right to Object
Object to processing of your personal data if it is based on legitimate interests or for direct marketing purposes.
Right to Data Portability
Receive a copy of your personal data in a structured, commonly used, and machine-readable format, and request its transfer to another data controller where technically feasible.
Right to Withdraw Consent
Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.
Right to Opt Out of Marketing
Opt out of receiving direct marketing communications from us by using the “unsubscribe” link in our emails or contacting us directly.
To exercise your rights or make an inquiry, please email info@leadlake.co. We may request additional information to verify your identity and will respond within the timeframe required by the relevant law.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal data about you, including for analytics, remarketing, and to personalize content. Cookies are small text files that a website stores on your device to remember your preferences and usage patterns.
Types of Cookies We Use
Essential Cookies: Necessary for the basic functionality of our Services.
Analytics Cookies: Help us understand how visitors use our Services, so we can improve performance and user experience.
Preference Cookies: Remember your settings and preferences to personalize your experience.
Advertising Cookies: May be used to deliver relevant ads based on your interests.
Managing Cookies
You can control or disable cookies through your browser settings. However, disabling cookies may limit certain functionalities of our Services.
For more information about cookies and how to manage them, visitwww.allaboutcookies.org.
10. Third-Party Links and Services
Our Services may contain links to websites, applications, or services operated by third parties. We do not control or endorse these external sites and are not responsible for their content, privacy practices, or any data they may collect. We encourage you to review the privacy policies of any third-party websites or services you visit.
11. Children’s Privacy
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us at info@leadlake.co, and we will promptly take steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we do, we will post the updated version on this page and update the “Effective Date” at the top. We encourage you to review this Policy periodically to stay informed of how we protect your data.
13. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data protection practices, please contact us at:
Email: info@leadlake.co
Address: Julius Pergerstraat 33, 1087 KN Amsterdam, Netherlands
We will make every effort to address your inquiries in a timely manner. If you are not satisfied with our response or believe we are processing your personal data in violation of applicable laws, you may have the right to lodge a complaint with your local data protection authority.
Thank you for choosing LeadLake. We value your privacy and appreciate your trust in us to handle your personal information responsibly.